MemoHoney Official Website › Contact
ContactContact Memohonaey: Two Mailboxes, And Which MemoHoney One To Use
Tracking and refunds go to +1 (302) 200-3480. Everything about this website goes to contact@Memohonaey.com.
The first reaches the order desk and can see your order. The second reaches an editor and cannot. Sending a refund claim to the second is the most common way a claim gets delayed.
Two routes, kept separate on every page of this website because the difference between them costs people days.
The two MemoHoney routes, side by side
One telephone line and two mailboxes, with the jobs kept apart.
Tracking, changes and refunds
+1 (302) 200-3480
contact@customercs.com
This desk can see an order, track a parcel, change an address before dispatch and open a refund claim. Have the order ID from the order email in front of you when you call.
The website, corrections, citations, privacy and press
contact@Memohonaey.com
Mon–Fri 9:00am–5:00pm ET
This is the editorial desk. It can correct a page, explain where a figure came from, handle a data request and answer a press question. It cannot see an order, track a parcel or issue a refund.
MemoHoney addresses, and which one a parcel goes to
Six rows, and the first two are the ones people mix up.
| Purpose | Address |
|---|---|
| Office | 810 Seventh Avenue, Floor 9, New York, NY 10019, USA |
| Returns | 230 Park Avenue, Floor 10, New York, NY 10169, USA |
| Order line | +1 (302) 200-3480, for tracking, changes and refunds |
| Order email | contact@customercs.com |
| Website email | contact@Memohonaey.com, Mon to Fri 9:00am to 5:00pm ET |
| Seller of record | Memohonaey, Official U.S. MemoHoney Shop |
These are two different buildings for two different purposes. A return posted to the office has to be forwarded before anything can happen to it, which is a week nobody gets back.
Write to the MemoHoney editorial desk
For corrections, sources, label questions, privacy and press. Anything about an order is faster on the telephone.
What to include when you write about MemoHoney
Four kinds of message and the one detail each of them needs.
A correction to a page
Name the page, quote the line, and say what it should have said if you know. The line gets rewritten where it stands and the review date moves with it, so nothing is buried in an errata note.
A question about the label
Say which bottle you have and what is printed on the base of it. The run this counter publishes is MEM-26/ME-5895, and a mismatch is worth a telephone call rather than an email.
A question about a source
Name the page and the claim. Every amount on this website is tied to a PubMed record that was resolved through the NCBI service, and the desk can point at the exact record it came from.
A data or privacy request
Say what you are asking for and from which email address. The privacy policy sets out what this website collects, which is very little, and what the seller's checkout collects, which is not this website's to hold.
When to telephone about MemoHoney instead of writing
Five situations where a telephone call is faster than anything written, and the reason is the same in all five.
- A refund, at any stage. The window runs sixty days from purchase and email to this website does not pause it.
- A parcel that has stopped moving. The order desk can see the shipment; this one cannot.
- An address that is wrong, before dispatch. After dispatch it becomes a return rather than a correction.
- A bottle that arrived damaged or with a broken seal. Same day, with photographs if you can take them.
- The wrong rung ordered. Before dispatch it is a change and after dispatch it is a return and a fresh order.
The order ID, from the order email. It is the line that lets the order desk find your order in one step instead of four, and it is also what a refund claim is opened with. A screenshot of the order email on a phone has resolved more of these calls than anything else.
What this MemoHoney desk will not do
Three things this mailbox cannot help with, and where each of them goes instead.
It will not give medical advice. Somebody asking whether this capsule is safe alongside their own prescription is asking a question that needs their medicine list and their history, and the person with both of those is whoever writes the prescription. What this desk can do, and does on the side effects page, is set out exactly which mechanism the question is about so the conversation is a short one.
It will not invent a figure. The commonest question this mailbox receives is how many milligrams of each ingredient a capsule holds, and the honest answer is that the supplied artwork carries no panel to read one from. An estimate would be more satisfying and would be a number this desk made up.
It will not process an order or a refund. That is the order desk's work and it has the systems for it. An email here about a refund gets a reply pointing at the telephone number, which is a day lost for nothing.
It will not tell you that the capsule works. No trial of this product exists, and a retail counter volunteering a verdict it has no evidence for would be manufacturing exactly the authority the rest of this website declines to manufacture. What this desk will do is tell you what is on the bottle, what each ingredient has been studied for, how much of it those studies used, and how to run a fair sixty days of your own.
How quickly this MemoHoney desk answers
Which route is faster, when, and the one habit that shortens both.
The editorial mailbox is staffed Mon to Fri 9:00am to 5:00pm ET, and a message sent on a Friday evening is a Monday message. Most corrections are answered the next working day, because most corrections are a sentence and a source. A question that needs the seller to answer something takes longer, and you will be told that rather than left waiting.
The order line runs on the seller's own hours rather than this desk's, and it is the faster of the two for anything with a deadline attached. A refund that has to be opened before day sixty is the obvious case: a telephone call on day fifty-eight is inside the window and an email that gets read on day sixty-one is not.
One habit is worth adopting whichever route you use. Put the order ID or the page name in the first line rather than at the end of the third paragraph. Everything after that moves faster, on both desks, and it is the single biggest difference between a message answered in one exchange and one answered in four.
Sources behind this MemoHoney page, and who wrote it
Two consumer references under this page, both of them better first stops than a retail counter for a health question.
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
- Memory. MedlinePlus, U.S. National Library of Medicine. https://medlineplus.gov/memory.html
Order MemoHoney with both routes written down
The order line for anything about an order, the editorial mailbox for anything about this website. Sixty days from purchase either way.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Take Me To The MemoHoney CheckoutRun MEM-26/ME-5895 · a single capsule each morning · thirty in every bottle · posted within the U.S.
