MemoHoney Official Website › Privacy Policy
Privacy PolicyMemoHoney Privacy Policy: What This Website Holds, Which Is Very Little
This website has no accounts, no login and no shopping basket, and it takes no card details at any point.
What it holds is what you type into the editorial form and what a standard web server logs. The checkout belongs to the seller, runs on their systems and is covered by their policy rather than by this one.
Where the line between this website and the seller's checkout falls, and what sits on each side of it.
What this MemoHoney website collects
Three rows, and the third one is the important one.
| What | When | Why | How long |
|---|---|---|---|
| Your name, email, topic and message | Only if you use the editorial form or write to contact@Memohonaey.com | To answer you and, where it is a correction, to fix the page | As long as the correspondence is useful, then deleted on request |
| Ordinary server log entries | On every request, as with any web server | Security and fault diagnosis | A short rolling period, then overwritten |
| Nothing else | Never | There is nothing else to collect | Not applicable |
No accounts, no login, no basket, no card details, and no advertising profile built on this website.
That is a short table because this is a static website. There is no database behind it, no user record to build and nothing to sign into. The only interactive element on the whole site is the editorial form on the contact page, and the only reason it exists is to make a correction easy to send.
What the seller's MemoHoney checkout collects, which is not this website
Where this website stops and the seller's systems begin.
Every order link on this website hands off to the seller's own checkout. From the moment that hand-off happens you are on their systems, under their terms and their privacy policy, and nothing you type there passes through this website.
They will need what any merchant needs: a name, a delivery address, an email address for the order confirmation, a telephone number and payment details. Card details go to their payment processor rather than to a supplement seller's own server, which is the normal and correct arrangement.
This counter does not hold your card number, has no way to look one up and would have nothing to tell you if you asked. What the order desk can see is an order against an order ID, which is why refunds and tracking run through +1 (302) 200-3480 rather than through the mailbox on this website.
A data request about an order goes to the seller through the order line. A data request about this website, meaning the form or an email to the editorial desk, comes to contact@Memohonaey.com. They are two separate holdings in two separate places, and asking the wrong one produces a forwarded email rather than an answer.
Cookies and tracking on this MemoHoney website
What is set, which is nothing of consequence, and who else your browser talks to.
This website sets no advertising cookies and builds no profile of anybody reading it. There is no basket to remember, no session to keep and no login state to hold, so the usual reasons for a cookie do not arise.
Two external services are contacted by a page on this website and both are worth naming. The first is Google Fonts, which serves the two typefaces the site is set in. The second is any link you choose to follow: the citations point at PubMed and at government fact sheets, and the order links point at the seller's checkout. Following a link takes you to somebody else's website under somebody else's policy, which is true of every link on the internet and is still worth saying once.
The browser you are reading this in will do its own caching, which is what browsers do and is not something this website controls or can see.
Your choices about MemoHoney correspondence
Five, and the fourth one is where most requests actually belong.
- Ask what is held. Email contact@Memohonaey.com from the address you wrote from and ask. The answer for most people is one email thread.
- Ask for it to be deleted. Same route, and it is deleted.
- Ask for a correction to the correspondence itself, which is rarer and handled the same way.
- Ask the seller for anything about an order, because this website does not hold it. +1 (302) 200-3480 is the route.
- Use the telephone rather than the form if the matter has a deadline, such as a refund inside the sixty days.
Children, and who this MemoHoney website is written for
The same line the bottle takes, applied to the website as well.
Everything here assumes a reader of 18 or over, for the same reason the bottle does. Nothing on this website is aimed at children, nothing is knowingly kept from anybody below that age, and a message that looks as though a child sent it is deleted instead of answered.
That is the same line the label takes and it is not a formality. The label says for adults 18 years and over and this counter has no interest in selling around it.
Changes to this MemoHoney privacy policy
Where a change would appear, and why one is unlikely.
A change to this policy shows up on this page, with the review date at the foot of the site moving alongside it. Nobody gets an email about it, since this website has never collected an address to send one to.
The most likely change is a narrowing rather than a broadening. This website is static, it has no commercial reason to collect more than it does, and the shortest privacy policy is the best kind for everybody involved.
Questions about any of it go to contact@Memohonaey.com, which reaches the editorial desk during Mon to Fri 9:00am to 5:00pm ET.
A short summary of this MemoHoney privacy policy
Six lines, for a reader who would rather not read the six sections above.
- No accounts, no login, no basket and no card details anywhere on this website.
- The editorial form and the editorial mailbox hold what you type into them, and nothing else.
- Ordinary server logs exist for security and fault diagnosis, and are overwritten on a short rolling cycle.
- The seller's checkout is a separate system with a separate policy, and a data request about an order belongs there.
- Nothing is sold, shared with an advertiser or added to a list, because there is no list to add it to.
- Ask for anything held about you to be deleted and it is deleted: contact@Memohonaey.com.
Who else can see a MemoHoney message you send
What an email really is, and the one thing worth keeping out of it.
An email is not a private channel and it is worth being straightforward about that rather than implying otherwise. A message to contact@Memohonaey.com travels across at least two mail providers, is stored on a mail server at this end, and is readable by whoever at this desk is handling correspondence. That is ordinary and it is how every business mailbox in the world works.
What follows from it is one practical suggestion. Do not put anything in an email to a supplement counter that you would not want sitting in a mailbox for a year. A question about the label, a correction to a page or a request for a source needs nothing personal at all. A question about your own health and your own medicines belongs with the person who prescribes them, who has a duty of confidentiality this desk does not have and cannot pretend to.
Nothing sent to this mailbox is sold, shared with a marketing company or added to a list, because there is no list. What happens to a message is that somebody reads it, answers it, and deletes it when you ask or when the thread stops being useful.
Security, and what a static MemoHoney website cannot lose
What a static site cannot lose, and where the real question sits instead.
The strongest security property of this website is architectural rather than clever. There is no database, no login and no stored payment information, so there is no customer record here to be stolen. A breach of this website would expose a set of HTML files that are already public.
The pages are served over an encrypted connection, which is what the padlock in the address bar indicates, and that protects the integrity of what you read as much as the privacy of your reading it. The editorial form submits over the same connection.
The part worth caring about is the part this website does not run. Payment happens on the seller's checkout, through their payment processor, and that is where card data lives and where the meaningful security question sits. Nobody at this counter can see a card number, which is both a limitation and the point.
If something about this website looks wrong to you, including a page that asks for information it has no business asking for, that is worth reporting to contact@Memohonaey.com immediately. No page here will ever ask for a card number, a password or a social security number, so a page that does is not this website.
